Privacy Policy
WHO WE ARE
TLS Care Company gathers and processes your personal information in line with this privacy notice and in adherence to relevant data protection regulations and laws. This notice offers information about your rights and our responsibilities, explaining how, why, and when we process your personal data.
COLLECTED INFORMATION
TLS Care Company processes your personal data to fulfil legal, statutory, and contractual obligations and to provide our products and services. We exclusively collect necessary personal data and process it as described in this notice. The personal data we gather includes:
Name
Address
Landline Telephone Number
Mobile Telephone Number
We collect information through the following methods:
Website
Telephone
Fax
USAGE OF PERSONAL DATA (LEGAL BASIS: CONTRACT, LEGAL AND LEGITIMATE INTERESTS)
TLS Care Company treats your privacy seriously and will not share, disclose, or sell your data without your consent, unless obligated by law. We retain your data for as long as needed and for the purposes stated here. You can withdraw consent for marketing offers at any time.
Purposes and reasons for processing your personal data are as follows:
Personal data is collected to perform a contract or provide a service and to ensure orders reach your preferred address.
We store personal data for business accounting and tax purposes, fulfilling legal obligations.
Periodically, we may send non-intrusive marketing information based on legitimate interests.
YOUR RIGHTS
You hold the right to access your processed personal data and request information about:
The personal data we hold
Processing purposes
Categories of personal data
Recipients of personal data
Intended data storage duration
Source of data if not collected directly from you
If you suspect incomplete or inaccurate data, you can request corrections. You can also request data erasure, processing restrictions, and object to direct marketing. Data portability and automated decision-making details are available. Identity verification might be required.
SHARING AND DISCLOSURE
Your personal information is not shared or disclosed without consent, except as required by law. Processors adhere to this notice and data protection laws.
SAFEGUARDS
TLS Care Company takes reasonable measures to secure personal data, including access controls, authentication, firewalls, anti-virus/malware tools, and other safeguards.
CONSEQUENCES OF WITHHOLDING DATA
While sharing personal information is not mandatory, it's essential for our services and product delivery. Omitting data might impact service availability.
HOW LONG WE KEEP YOUR DATA
Personal data is retained as required, with strict review and retention policies. UK tax law mandates keeping basic personal data (name, address, contact details) for 6 years. Consent-based data is retained until withdrawal.
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